This is the email correspondence between one customer and, concerning the items he ordered by tracked and signed mail and never received.  The purported transaction was fraud and they are a dishonest company.  Buyer beware!

This warning was posted on April 18, 2017. It is most easily read from the bottom up, from the first to the last email.


This is a copy of my email of April 11, which you ignored.  According to the Chinese tracking site, they are still in Frankfurt.  Even though I paid for tracked and signed shipping, I have not received them, and obviously never will.  Please refund my money immediately.

--- Forwarded message ---
From:  David <Identifier Deleted>
Date:  April 11, 2017 9:43:00 PM
Subject:  Re: Contact Form

Good evening!

These items were shipped on March 26 by expedited shipping.  They have still not arrived.  Your tracking site shows that they have been stuck in Frankfurt/M, Germany (DEFRAA), since April 2.  The Israeli tracking site shows that they have not arrived in Israel at all.


On March 26, 2017 11:59:31 AM "" <> wrote:

Dear Customer: 

Thanks for contacting us. 

Welcome to and Thanks for your order. 

We are very sorry for the late reply. 

Your order has been shipped out, the tracking No is RX390771895DE, you can track it on 

The shipping info will display when it arrive in your country. 

Thank you.

Any further questions, please feel free to contact us.

Best Regards
Date: 2017-03-26 13:34
To: service
Subject: Contact Form
Comment: Good morning!
My order no. <Identifier Deleted> was placed on March 20 and is still listed as processing.  Has it been forgotten?